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Basic Package

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  • Includes

    1 AC Maintenance

  • Includes

    1 HEAT Maintenance

  • Includes

    Priority service within 24h

What is AC Maintenance? What is included?

AC maintenance, or air conditioning maintenance, refers to the regular upkeep and servicing of an air conditioning system to ensure its proper functioning, efficiency, and longevity. It involves a series of tasks performed by HVAC (Heating, Ventilation, and Air Conditioning) professionals or homeowners themselves, depending on the complexity of the system.

Here are some common tasks involved in AC maintenance:

  • Filter Replacement/Cleaning: Cleaning or replacing air filters regularly is crucial as clogged filters can restrict airflow, reduce efficiency, and lead to increased energy consumption.
  • Coil Cleaning: Both the evaporator and condenser coils can accumulate dirt and debris over time, affecting heat transfer. Cleaning these coils helps maintain system efficiency.
  • Condensate Drain Cleaning: The condensate drain can become clogged, leading to water backup and potential moisture damage. Regular cleaning prevents this issue.
  • Checking Refrigerant Levels: Proper refrigerant levels are essential for the cooling process. Low refrigerant levels can indicate a leak, which needs to be repaired promptly.
  • Inspecting and Tightening Electrical Connections: **: Loose electrical connections can lead to system malfunctions or even complete breakdowns. Regular inspection and tightening of connections help prevent these issues.
  • Inspecting Thermostat: Checking the thermostat settings and calibration ensures accurate temperature control and efficient operation.
  • Inspecting and Lubricating Moving Parts: Proper lubrication of moving parts such as motors and bearings reduces friction and extends the lifespan of the system.
  • Inspecting Ductwork: Checking for leaks, gaps, or blockages in the ductwork ensures efficient airflow and prevents energy loss.
  • Testing System Controls: Testing various system controls, including starting and shutting down sequences, ensures they are functioning properly.

Regular AC maintenance not only helps in maintaining comfort levels but also ensures energy efficiency, reduces the risk of breakdowns, prolongs the life of the equipment, and maintains good indoor air quality. It is generally recommended to schedule maintenance at least once a year, preferably before the start of the cooling season.

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  • Inspecting Ductwork: For forced-air heating systems, ductwork should be inspected for leaks, gaps, or damage that could lead to heat loss or inefficient operation.
  • Checking Electrical Connections: Loose electrical connections can cause system malfunctions or pose safety risks. Connections should be inspected and tightened as needed.
  • Testing Thermostat Operation: Thermostats should be checked for accurate temperature control and calibrated if necessary.

What is Heat Maintenance? What is included?

Regular heat maintenance helps ensure reliable operation, energy efficiency, and safety of heating systems, particularly before the start of winter. Similar to AC maintenance, heat maintenance involves a series of tasks aimed at ensuring the proper functioning, efficiency, and safety of heating equipment. These tasks may include:

  • Filter Replacement/Cleaning: Just like in air conditioning systems, filters in heating systems need regular cleaning or replacement to maintain airflow and efficiency.
  • Inspection and Cleaning of Heat Exchangers: Heat exchangers in furnaces or boilers should be inspected and cleaned to ensure efficient heat transfer and prevent potential safety hazards such as carbon monoxide leaks.
  • Checking and Adjusting Burners: Proper burner operation is essential for efficient combustion and heat production. Burners should be inspected, cleaned, and adjusted as needed.
  • Inspecting and Testing Ignition Systems: For systems with pilot lights or electronic ignition systems, regular inspection and testing ensure reliable ignition and safe operation.
  • Testing Safety Controls: Safety controls such as limit switches and pressure switches should be tested to ensure they are functioning properly and shutting down the system in case of malfunctions or unsafe conditions.
  • Checking Ventilation Systems: Proper venting is crucial for safe operation and preventing the buildup of combustion byproducts. Ventilation systems should be inspected and cleared of any obstructions.
  • Inspecting and Lubricating Moving Parts: Similar to AC systems, heating systems may have motors, fans, or pumps that require lubrication to reduce friction and extend their lifespan.

What does HVAC priority service mean? What is its benefit?

HVAC Priority Service is a premium service that ensures priority attention to all service requests related to heating, ventilation, and air conditioning (HVAC) systems. Whether it's a maintenance issue, repair request, or emergency, customers enrolled in our HVAC Priority Service program receive expedited service within 24 hours of placing a claim.

Key Features of HVAC Priority Service:
  • Priority Attention: Customers enrolled in HVAC Priority Service receive expedited attention and service for all HVAC-related issues. Priority is given to their service requests over non-priority requests, ensuring prompt resolution.
  • 24-Hour Response: We guarantee that a qualified technician will respond to any service claim within 24 hours of its submission. This rapid response time helps minimize downtime and discomfort for our customers.
  • Every Time, Every Service: Whether it's a routine maintenance visit, a minor repair, or an emergency situation, our HVAC Priority Service ensures that every service request is treated with urgency and addressed promptly.
Benefits of HVAC Priority Service:
  • Minimized Downtime: With expedited service within 24 hours, Priority Service helps minimize downtime associated with HVAC issues, ensuring that your home or business remains comfortable year-round.
  • Enhanced Comfort: Prompt attention to service requests means faster resolution of comfort-related issues, allowing you to maintain a comfortable indoor environment for your family, employees, or customers.
  • Peace of Mind: Knowing that you have priority access to HVAC service and support provides peace of mind, especially during extreme weather conditions or unexpected system failures.
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